Refund and Cancellation Policy

রিফান্ড ও বাতিলের নীতি

• Try before you pay: every shop gets a 7-day free trial with all features (a 1-room homestay is free), so you can check the Service fully before paying.
• No refunds: all plans are prepaid digital subscriptions that start immediately, so payments are not refundable, fully or partly, once the plan is activated.
• Cancellation: plans never renew automatically, so there is nothing to cancel — if you do not want to continue, simply do not renew. Your data is never deleted when a plan ends.
• Payment errors: if money was deducted twice for the same plan, or deducted but the plan was not activated, the extra or failed amount is returned in full to the same payment method (UPI, card or bank account) within 5–7 working days.

How to report a payment error

Email puhomesolutions@gmail.com or WhatsApp +91 94775 95877 with your registered mobile number and the payment receipt number. We reply within 2 working days.

Last updated: 4 October 2026